Shipping / Return Policy
Shipping / Return Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
DHL
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
Free shipping in the USA. International shipping rate will be applied
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
100% satisfaction or your money back guarantee within 30 days
How To Return an Item
Your item must be in its original condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
Please email mel@quantumcu1 to request a refund and we will provide you with next steps and assign you a tracking #.