Shipping / Return Policy

Shipping / Return Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

  • USPS

  • UPS

  • FedEx

  • DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

Free shipping in the USA. International shipping rate will be applied

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns, Refunds and Exchanges

100% satisfaction or your money back guarantee within 30 days

How To Return an Item

Your item must be in its original condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

Please email mel@quantumcu1 to request a refund and we will provide you with next steps and assign you a tracking #.